Frequently Asked Questions

You need a compatible adapter to bridge the connection.
• iPhone 15 & newer (USB-C): Any standard USB-C to USB-A adapter will work perfectly.
• iPhone 14 & older (Lightning): We strongly recommend using the official Apple "Lightning to USB 3 Camera Adapter" to ensure stable power supply and data transfer.

Please double-check the following:
1. Ensure there is a folder named TeslaCam (case sensitive) at the root of your USB drive.
2. When the iOS folder picker appears, select the root of the drive or the TeslaCam folder and tap "Open".
3. If using a brand new drive, make sure it has been formatted by your Tesla vehicle first.

Playing 4 or 6 simultaneous 1080P video streams is demanding for mobile hardware.
• Try closing other background apps to free up memory.
• The read speed of your USB drive might be a bottleneck. Using a high-performance SSD or the official Tesla USB drive is recommended for the best experience.

By default, all exported videos are saved directly to your iPhone's Photos app. You can also use the Share Sheet after export to save to "Files" or send via AirDrop.

Tesla started embedding this data (SEI) directly into the video stream in version 2025.44.25.11 and later.
• In Playback: Tap the menu icon in the top-right corner to toggle the dashboard overlay.
• In Export: Check the "Dashboard" option in the export settings to include telemetry in your saved video.

No! RedDash is designed to play video directly from your USB drive. This saves your iPhone's storage space and lets you review hours of footage instantly. You can choose to save specific clips or snapshots to your Photos library only when you need them.

Absolutely. RedDash is built for Sentry Mode. It automatically parses the event.json file to tell you exactly why Sentry triggered (e.g., "Sentry Aware Object Detected" or "Vehicle Intrusion"), so you don't have to watch the whole clip to find the action.

Yes. The app features a powerful Export Studio. You can combine all camera angles into a single video, create a Picture-in-Picture layout, or even export vertical videos perfect for TikTok and Instagram. All processing happens on-device.